|
Payment
You can pay securely with your credit or debit card through Paypal, we also accept personal cheques and postal orders made payable to "Kidz Fashion Zone" (our sister site) and send to 1 Chapman Close, Towcester, Northants, NN12 7AQ.
Delivery
P&P is charged on a per order basis:
UK ONLY
spend up to £74.99 = £3.95
orders £75 and over = FREE
Your order will be despatched within 7 working days of cleared payment being received though most of our orders are sent within 2-3 working days.
Orders are sent via Royal Mail 1st Class Standard or Recorded Delivery or for heavier items we may use Royal Mail Standard Parcels or a courier service.
If you require an urgent delivery then please contact us and we will be happy to help with your enquiry.
If you have any questions please email us at sales@fabkidz.co.uk
Returning Goods
Goods can be returned as unsuitable within 7 days of delivery, subject to the following conditions:
You must email us first to advise us that the item is being returned letting us know the reason for our records.
Items must be returned in original packaging, unworn, unwashed, free from any odours and all tags (if any) much be attached.
The dispatch note must be enclosed with the returned items.
Goods returned and lost in transit will only be refunded on proof of postage and receipt by us of compensation from the Post Office. It is therefore up to you to ensure that proof of posting is retained or the package is insured.
Upon receipt of the returned items in the condition described above we will refund your money in full. Any items returned to us which are not in the condition described above will be sent back to you at your own expense.
If you are returning the item because it is faulty or has been misdescribed, we will refund the postage and packing costs to you as well.
Privacy Policy
This privacy policy sets out how Fab Kidz uses and protects information that you give us when you use this website
Fab Kidz is committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement
Fab Kidz may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes
What we collect
name
address
contact information including email address and telephone number
We collect information about you for a number of reasons:
firstly so that we can process your order
secondly so that we can contact you in case we have a problem with your order
and finally we may periodically send promotional emails about new products, special offers or other information we think you would find interesting using the email address which you have provided (if you have chosen to subscribe to our newsletter)
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons
Security
We are committed to ensuring that your information is secure. We never see or store your credit or debit card details as these are processed securely through Paypal or Nochex
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
How we use cookies
A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customers need. We only use this information for statistical analysis purposes and then the data is removed from the system
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of our website
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way:
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@fabkidz.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so.
You can check the information we hold about you is correct at anytime by logging into your account or by emailing us at sales@fabkidz.co.uk
|
Children's Aprons
Pushchair Cosytoes
